Main Virtual Tours SC2 Linux

Theta V - An error has occurred - while loading the footag into software

Hi Folks…
sorry but i have to make trouble with the Software-application from the Theta V
i am using a desktop pc with win 7 & 10…
i did my 360° footage with my new theta v…then i downloaded the rico-theta software to stich the footage…and then…everytime when i try to drag the original footage into the application…it shows an error-report with " An error has occurred- failed to load file"
i got the newest version on my desktop & the theta v´s is updated as well…adobe air is also updated…
how can this be? ricoh developing a 360° camera whose footage doesnt work with the original software…??? what the hell?
maybe you can help me…thx

3 posts were merged into an existing topic: 3.7.3 windows software DOESNT WORK