I am trying to enter Developer mode for my Theta V 360 camera. This requires a registration with the RICOH THETA Plug-in Partner Program that I completed more than one month ago, but I have received no response, other than that they will approve my request within 5 days. I have tried to contact support by emailing both register@plugin.theta360.com and support@theta-plugin.zendesk.com, as well as via an online form (https://support.ricohtheta.eu/hc/en-gb/requests/new), but I have received no reply so far. If anyone here can offer any suggestions on how to overcome this problem, that would be greatly appreciated. Thanks in advance.
This is the support form in the US.
RICOH THETA Plug-in Partner Program｜RICOH
This is the email
support@theta-plugin.zendesk.com
I suggest you email them again.
If you DM me the following information, I can include it in a community feedback report and submit it to a RICOH myself.
- company name used to register the device
- email used for registration