Thanks for the additional information.
Note that I don’t work for RICOH. However, I work with @jcasman and we do submit reports of community feedback to RICOH. I’ll include this information in the report.
As you mention FFProbe, I’m wondering if you’re a developer. If you are, it would be useful to get the output of /osc/state to get the error code:
theta-api-specs/theta-web-api-v2.1/protocols/state.md at main · ricohapi/theta-api-specs · GitHub
@inuex35 what firmware version are you using in the X?