Please post the camera model and firmware version. For example, THETA V with 3.50.1 or THETA Z1 with 1.60.1.
this may take us some time to replicate.
To confirm, your Android app has the targetSdkVersion set to “29”, meaning that you’re building it so that users can’t use an older version, correct?
If this is for a large commercial deployment, suggest you also contact @jcasman by DM or email as he may be able to assist with organizing and sending the information to RICOH.