Trying to use the thetaV on windows in browser (chrome) for chatting and its not working

I got it from the Ricoh site:

https://theta360.com/en/support/faq/c_06_v/304_1/

https://theta360.com/en/support/download/liveapp4k/win64

https://theta360.com/en/support/download/liveapp4k/win32

I think you’ll need the driver for most applications. You can try calling Ricoh customer support if you’re having problems or suspect a virus in it.

There’s a long discussion thread here about people needing to use the driver.