Update - Free Cloud API service ending - How To Sign Up for the RICOH Cloud API

Getting the RICOH Cloud API has a few ins and outs. We’ve quickly documented them here, for clarity.

1 You went to the main contest page, you read about the details, you clicked the clickbox on terms and went over to the Entry Site
2 You’re thinking you want to use the RICOH Cloud API (beta) to help build your IoT contest submission
3 The quickest way to do this is fill out the Entry Site. Make sure you click Yes to the question “Would you like to use RICOH Cloud API (beta version)?”

4 You will get TWO emails, one with the ClientID, one with the password. It’s a temporary site that houses your credentials only for 3 days. Go get your credentials NOW. Otherwise, you’ll have to ask again later.

5 When you click over to the site and login, you’ll first see a download page with some Japanese text. The link is pretty clear.

6 Finally, you’ll get to the download link. There’s some Japanese text and a clear document icon and link. It’s just a small text file with your RICOH Cloud API (beta version) credentials.

7 When you click on that link, you will get a simple text document with TWO pieces of information: “client_id” and client_secret." These TWO things make up your API key.

8 We have gotten a few errors through the credentials page. If you see the following, you’re running into the same problems we had when we tried to login too quickly. Remember, the emails say you have to wait 30 minutes!

  • エラー 404 HTTP Web Server: 例外 - Lotus Notes の例外 - エントリが索引に見つかりません
  • This says “Error 404 HTTP Web Server: Exception - Lotus Notes Exception - Entry not found”
  • If you think you waited 30 minutes but you’re still getting this message, you need to send an email to support@contest.theta360.com. We did this and got a response by the next day, so not too bad at all, but not instantly.


To call the API, you’ll need the RICOH Cloud API (beta version) credentials (“client_id” and client_secret," which you just got above) and you’ll need login in info from the Unified Communications System webpage (which you’ll get below, and is easier than getting client_id and client_secret). As you load and setup up your SDK modules, you’ll run into this. You’ll need both!

Managing Your RICOH Cloud API (beta version)

This section is currently incomplete. (April 26, 2016) We’ve logged in and created our accounts, but we’re not activitely managing our API keys yet. We’ve included a few initial screenshots, but we intend to be back with more information soon.

  • You’ll get back the following email.

  • And when you have access, you’ll see this Dashboard.

Back to THETA Contest Unofficial Guide

Just received this info on the free Cloud API service:

RICOH Developer Connection support <support@api.ricoh>

Dear developers,

We are no longer offering free Cloud APIs in RICOH Developer Connection.

  • The Cloud APIs free offering will come to an end:
    All Cloud APIs in RICOH Developer Connection

Visual Recognition API: https://api.ricoh/products/visual-recognition-api
Image Processing API: https://api.ricoh/products/image-processing-api
Live Streaming: https://api.ricoh/products/live-streaming-api
Peer-to-Peer: https://api.ricoh/products/p2p-communication-api
Messaging API: https://api.ricoh/products/messaging-api

  • Why are we stopping the free offering?
    As we concentrate more on paid developers, we’re stopping the free offering of Cloud APIs.

  • Schedule
    27th March 2019 - this will be the end date of free Cloud APIs.

  • What do I need to do?
    If you would like to continue using RICOH Camera SDK download service, you have nothing to do.
    If not, please delete your RICOH Account from https://accounts.ricoh.com/settings/profile .
    Please note that your Client ID and Client Secrets are disabled after we stop the free Cloud APIs offering on 27th March 2019.
    If you would like to continue to use the Cloud API as a paid developer, please contact us to support@api.ricoh.

Best regards,


This is unfortunate as the WebRTC example listed here

Uses the RICOH Cloud API Live Streaming API.

It would be worthwhile to get this working with something like the Enterprise Cloud WebRTC Platform from NTT so that people can develop prototypes.