I posted this a while ago - - but now ricoh wants basically almost the same price as the camera to look/fix the issue… so I bought the camera a year ago. But then lockdown - and I never used it. Now I am live streaming every week – at first the audio was AWFUL. So I called Ricoh - they told me - that I should buy the better audio device to plug in – which I did… and it doesn’t sound any better… My thoughts are maybe something is just set wrong - because what are the chances that both the camera and the 3d audio box are both corrupted? https://youtu.be/VrBQYQ07ERA
I don’t want to spend $300 to have them fix a $500 device. I was also wondering if there is just a way to plug in an external mic source-- that could solve everything.
ANY help would be greatly appreciated. Again - here’s the link to see HOW BAD the audio is.