Before implementing this feature, it is necessary for the iPad to recognize external cameras. However, among the iPad models compatible with iPadOS 17, we have found that some of the iPads owned by our development team can recognize external cameras, while others cannot.
If you have any reports regarding compatibility issues or information on how to resolve these problems, please share them with us.
Detailed Explanation:
The results of our investigation are as follows:
External Camera Used: A 360-degree camera
Devices
Firmware
RICOH Theta X
2.61.0（2024/12/26Latest）
RICOH Theta Z1
Tested iPad
Devices
Firmware
Status
12.9インチiPad Pro（第3世代）
IOS 17.5.1
OK
11インチiPad Pro（M4）
IOS 18.2
NG
Verification Method
Step 1: Power on the iPad and the external camera, ensuring both are ready for connection.
Step 2: Connect the iPad and the external camera using a USB-C cable.
Step 3: Launch FaceTime on the iPad and check the displayed camera feed.
If the external camera is recognized, the feed from the external camera will be displayed.
We will try and help you either way. However, if this is for a commercial deployment, it would help us to include the use case in the report we submit to RICOH.
As you have multiple RICOH THETA cameras, I’m wondering if this is a for a tourism application? Things to do in Japan.
If you do not want to disclose the company publicly, you can also DM us.
This is difficult for us to test as we do not have an iPad Pro with an M4 chip.
We will discuss with other people and see if we can come up with any other ideas.
It is a difficult problem since the problem only seems to be occur on specific hardware. Additionally, the iPads are pretty expensive, so it’s not so easy for us to buy test equipment.
@craig
I’m very sorry, but due to a non-disclosure agreement, I cannot tell you details about the application we are currently developing.
I cannot even answer whether it is a “tourism application”.
However, if this function can be used (if this problem is solved), the value of the application will increase.
Also, if this function can be used, there is a possibility that users who use this application will purchase THETA.
Since this application is for B2C, if many users use this application, the number of THETAs purchased may increase accordingly.
@craig
i would like to confirm the github pages you sent,
1.Instead of testing with FaceTime normally, now I test with the second link in that repo, is that correct?
2.After test, What would you want me to send?
The web page can be used as a baseline test instead of facetime. It may provide some insight on if the THETA X or Z1 is being detected as a video device. I do not have the THETA working with an iPad, but this is what it looks like on a Mac.
@Japan_Do I meet with a RICOH manager in Japan weekly using a video conference to provide feedback from the community. If you have additional information on your project, such as scope, I can pass it on to the people. You can send me a DM.
