Hi, I Just start using a Theta V I bought a few months ago, and one of the cameras doesn’t work. When taking still images or video, I see a full green screen, the other half of the image, (the one of the front camera) is ok.
Can you please share with me what do you think? Is there a setting for turning off one of the cameras I havent seen, or the camera is probably damaged? is that even possible in a new device?
Is it still under warranty? Contact the seller about a return process.
Note that this is not a RICOH official forum. This is an independent community forum. This is just an opinion from the community about a possible hardware problem.