Cannot trigger commands in base app

THETA API Usage
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1

Since upgrading the Theta Z1 camera to the latest firmware, I cannot trigger any commands via the Ricoh Theta app on a Mac.
When I try to install a new plugin, I get the following error message (I translated it from German to English, so the exact phrasing may be different):

The camera data could not be retrieved.
If the camera is connected to a computer, disconnect the camera and reconnect it.

I can however see and transfer photos and videos on the Mac while I am connected via USB and I can trigger commands via the API. For example, I triggered a camera reset with curl.

However, resetting the camera didn’t help. I installed the Ricoh Theta app on two other Macs and had no success either. Is there any way to install a plugin via the API, the iOS app or the Android app, as I cannot do so from the Mac Desktop app at this time?

I’d be grateful for any pointers or possible solutions.

2

I think there may be another firmware update soon.

If you can get the apk of the plug-in, you can use adb to install the software.

Someone with a camera can likely pull the apk off of their camera.

Is your Z1 unlocked with the developer partner program?
https://api.ricoh/products/theta-plugin/

Ultimately, you’ll want to get the desktop app working with your camera as it is inconvenient to get the apk.