Since upgrading the Theta Z1 camera to the latest firmware, I cannot trigger any commands via the Ricoh Theta app on a Mac.
When I try to install a new plugin, I get the following error message (I translated it from German to English, so the exact phrasing may be different):
The camera data could not be retrieved.
If the camera is connected to a computer, disconnect the camera and reconnect it.
I can however see and transfer photos and videos on the Mac while I am connected via USB and I can trigger commands via the API. For example, I triggered a camera reset with curl.
However, resetting the camera didn’t help. I installed the Ricoh Theta app on two other Macs and had no success either. Is there any way to install a plugin via the API, the iOS app or the Android app, as I cannot do so from the Mac Desktop app at this time?
I’d be grateful for any pointers or possible solutions.