I got some theta footages from another editor colleges to work. All the files name are “theta1-2018-06-07-17-41h264” and similar.
None of the video player or editing softwares read or play them even the Ricoh Theta software. It gives me an error message: “An error has occured Sorry, please perform the operation again from the start.”
What could be the problem? Do i need a different software or the files are not complete or damaged?
I have not found any solution yet, but i have to finish the project