Ok.
I filmed a video, downloaded into my PC, and when I try to convert the 2-fisheye image to an equirectangular, I can’t even load it into the Theta App on my computer.
I always get this error:
An error has ocurred
Sorry, please perform the operation again from the start.
No metadata was changed, files are not edited, they came straight from the camera, the files are small, the pc is 100% up to date.
Thanks for replying. Here is a short video I took:
I recorded it by using the camera button and then downloaded by connecting via USB to a win10 pc and navigating to the mounted memory.
I have tested and the file mails to load on the Ricoh Theta App.
I successfully tested the conversion on Windows 11. This likely indicates that the video file from your camera is OK. Suggest you focus the problem trace on the desktop app. Verify you are using the most recent version of the desktop app.
@dot.dot I’m not sure if you’re using the stitcher program or not. But I just noticed that the RICOH THETA Stitcher for Windows has been updated. I believe the latest version is 3.10.0. I have not tested this.
Thanks for the replies.
I am using 3.18.0 as well.
I tested on another machine I have.
Same specs with a crucial difference, the one that works is running an NVIDIA GTX 1070.
The one that fails is running ar NVIDIA RTX 3060TI
My CPU’s don’t have an iGPU, so dGPU is the only way to go, but that might indeed be a workaround for someone else.
Hopefully it’s something that is fixed soon.
I started Ricoh Theta App via the CLI, and i got this output once i tried to read in a video:
[21:13:24.666] [info] Main start()
[21:13:24.710] [info] {
filePath: 'C:\\Users\\Helder\\AppData\\Local\\Programs\\RicohTheta\\RICOH THETA.exe',
mimeType: 'application/x-msdownload',
isSupported: false,
exist: true
}
(node:18400) ProtocolDeprecateCallback: The callback argument of protocol module APIs is no longer needed.
(Use `RICOH THETA --trace-warnings ...` to show where the warning was created)
[21:13:24.746] [info] process.arch : x64
[21:13:24.747] [info] OS.version() : Windows 10 Pro
[21:13:25.074] [info] already installed c++ x86 redist : v14.29
[21:13:25.837] [info] [checkEnabledOpenGL] Error: Code: unexpected_error_has_occured
pluginHelper: spawn 'C:\Users\Helder\AppData\Local\Programs\RicohTheta\resources\tools\mtphelper\win\MtpHelper.exe'
[21:13:26.381] [info] process.arch : x64
[21:13:26.382] [info] OS.version() : Windows 10 Pro
[21:13:26.645] [info] already installed c++ x86 redist : v14.29
[21:13:26.646] [info] Queueing: []
(node:18400) [DEP0106] DeprecationWarning: crypto.createDecipher is deprecated.
[21:13:26.680] [info] Checking for update
[21:13:26.681] [info] checking-for-update
[21:13:27.411] [info] Update for version 3.18.0 is not available (latest version: 3.18.0, downgrade is disallowed).
[21:13:27.411] [info] update-not-available: {"version":"3.18.0","path":"RICOH THETA Setup.3.18.0.exe","sha2":"3a838adb4ed5fb64d325f4357be56c50b5bb823c3c1ecbc5206e2e499ba42487"}
[21:14:02.059] [info] dualfish video
[21:14:02.073] [error] TypeError: Cannot read properties of undefined (reading 'enabledOpenGL')
at SphereWindow.openVideoConvertWindow (C:\Users\Helder\AppData\Local\Programs\RicohTheta\resources\app.asar\RicohTheta\javascripts\main\sphere_window.js:1:61514)
at C:\Users\Helder\AppData\Local\Programs\RicohTheta\resources\app.asar\RicohTheta\javascripts\main\sphere_window.js:1:16800
at tryCatcher (C:\Users\Helder\AppData\Local\Programs\RicohTheta\resources\app.asar\node_modules\bluebird\js\release\util.js:16:23)
at Promise._settlePromiseFromHandler (C:\Users\Helder\AppData\Local\Programs\RicohTheta\resources\app.asar\node_modules\bluebird\js\release\promise.js:547:31)
at Promise._settlePromise (C:\Users\Helder\AppData\Local\Programs\RicohTheta\resources\app.asar\node_modules\bluebird\js\release\promise.js:604:18)
at Promise._settlePromise0 (C:\Users\Helder\AppData\Local\Programs\RicohTheta\resources\app.asar\node_modules\bluebird\js\release\promise.js:649:10)
at Promise._settlePromises (C:\Users\Helder\AppData\Local\Programs\RicohTheta\resources\app.asar\node_modules\bluebird\js\release\promise.js:729:18)
at _drainQueueStep (C:\Users\Helder\AppData\Local\Programs\RicohTheta\resources\app.asar\node_modules\bluebird\js\release\async.js:93:12)
at _drainQueue (C:\Users\Helder\AppData\Local\Programs\RicohTheta\resources\app.asar\node_modules\bluebird\js\release\async.js:86:9)
at Async._drainQueues (C:\Users\Helder\AppData\Local\Programs\RicohTheta\resources\app.asar\node_modules\bluebird\js\release\async.js:102:5)
at Immediate.Async.drainQueues [as _onImmediate] (C:\Users\Helder\AppData\Local\Programs\RicohTheta\resources\app.asar\node_modules\bluebird\js\release\async.js:15:14)
at processImmediate (node:internal/timers:464:21)