Ricoh Theta Z1 cannot connect to iPhone hotspot (OS 14.8 and later)

Safa_Vakili · October 13, 2021, 12:44pm

My Theta Z1 cannot connect to my iPhone (SE2) hotspot. My OS was 14.8. I updated to 15 and still cannot connect to the iPhone hotspot.

But it can connect to my old iPhone (6 plus iOS:12) and my wife’s iphone (x iOS:14.7) hotspots. Their OSs are older than 14.8.

It also can connect to Android phones hotspot but not iPhones (new OSs).

craig · October 13, 2021, 1:40pm

please post:

version of mobile app from AppStore you are using
firmware version in the Z1 (you can get this by plugging the camera into a USB-C cable) and using the desktop app

Download | RICOH THETA

Newest Z1 firmware is 2.00.1

Safa_Vakili · October 13, 2021, 3:12pm

My app version is: 2.16.2
My camera firmware version is: 2.00.1

craig · October 13, 2021, 7:08pm

We can try and replicate the problem with an iPhone with the newest OS. Just to confirm, you’re using client mode to connect the Z1 to the iPhone directly with the iPhone as a hotspot?

I don’t have a data plan on my iPhone I use for testing, so we may need to recruit @jcasman to help with the testing.

Safa_Vakili · October 13, 2021, 8:15pm

Yes. I use “access point setting” to setup the WIFI for client mode. Then when I switch to client mode, Camera doesn’t connect to the hotspot.

mcworen · October 15, 2021, 5:58pm

What are you trying to accomplish? I’m curious why you are connecting the Theta to your phone’s hotspot and not the other way around.

Safa_Vakili · October 15, 2021, 6:03pm

I want to connect my Camera to the Internet for live stream when I don’t have any other WIFI.

Safa_Vakili · October 29, 2021, 3:08pm

Any update from Ricoh team. Did you have a chance to test it on your side?

Safavakili · March 14, 2022, 4:21am

Any update on why Ricoh cannot connect to iPhone hotspot? I also tested on iPhone 11 and 13. Doesn’t connect.