Ricoh Theta SC2 - is it a dud?

Hi everybody,

As the title states, I have a Ricoh Theta SC2 that will not connect to my laptop, phone, or ipad. Wired or wireless, it will not establish a connection. I’ve tried every manner of resetting the camera I can find on the website and manual.

The camera does not display an error but also will not display the Wi-Fi signal.

Is there anything I can do or is this a dud?