I bought a Theta S already used a year ago.
After a week of use has stopped its operation … when I turn cam it turns on a red light for 2 seconds and turns off when putting in portail charger it turns on normally. to charge the precise battery always remove out and put in a universal charger.
with the camera turned off and the battery in its place slowly loses charge.
When connected using an external portable charger in the app it is not possible to see accurately the charge always presents weak battery.
Also it is not possible to update since connected to the pc always accuses weak batting even having good load.
when it is really low, it turns on without needing an external power supply for only 5 minutes and then turns off.
I already tried contact us and the support is only for residents in the country … what do they suggest?