Theta Stitcher + No Compatible DNG Files

Hello - most of the chatter about this issue is from several years ago, but I’m using the Theta Stitcher for the first time and am getting the ‘No Compatible DNG Files’ error message. I have followed the manual instructions exactly, have both DNG and TIFF files in the same location with the same name (except for the extension) and confirmed that the image dimensions are 7296 × 3648. No idea how to get this to work.

Thanks in advance… hoping to get this issue resolved this week.
Please see a link to the images I’m working with if you’re able to troubleshoot.
https://drive.google.com/drive/folders/1u75wIE3oXhGmTAh64_0V5PLESAQGYByf?usp=sharing

Hi @craig , new user. I’m having a similar problem with opening files in the Theta Stitcher and getting the ‘no compatible dng file’ error message. I haven’t seen recent chatter about this issue, assumed the updates had solved this. I didn’t shoot in Dual Fisheye Plugin mode - just 5 exposures. I haven’t blended the exposures, just trying to bring one exposure into the Stitcher and getting the error message. Appreciate the help.

The filename of the stitched file must be the same as the DNG file.

Export to the same location as the original file.

Are you using the stitcher standalone or as a lightroom plugin?

The DNG file has an embedded JPEG, so it will look like an equirectangular when you view the icon, but the DNG is in dual-fisheye.

Thanks for the reply, Craig.
I’ve confirmed the filenames are the same and that the files are placed in the same location.
I’ve tried the stitcher as both a stand alone application as well as the lightroom plugin.
Here’s a link to the files on a Google Drive if you wouldn’t mind testing… I’m at a loss here.

Thanks!
https://drive.google.com/drive/folders/1u75wIE3oXhGmTAh64_0V5PLESAQGYByf?usp=sharing

There’s some sample DNG images here:

The DNG file is about 50MB.

The file you sent is about 6MB.

In addition, despite the file name being DNG, the metadata indicates that the file is JPEG.

If I change the file extension to JPG, I can open the file in Preview, which can’t open dng.

If you’re using a Mac, there may be problems with transferring large files from the Z1 to the Mac.

There’s a utility called image capture that comes with the mac that can transfer the files over.

Is the DNG image you posted directly from the Z1? Or, did you process it?

macOS Photos App can definitely mess up Theta files on import and may not always show all files on camera, i recommend never to use this app for anything other than casual iphone snapshots

macOS Image Capture App can sometime not show all image files inside the camera, but i have never seen it mess up the files it does transfer

RICOH THETA File Transfer for Mac is the most reliable method to transfer files from theta camera to mac in my experience

if you want to prevent macOS Photos App from hijacking your camera, open the app w camera connected and uncheck “Open Photos for this device”

also note that Theta stand alone stitcher request for original DNG can be pointed to any DNG from the same camera, it is looking for the per camera custom calibration metadata inside the DNG, so an image from another camera may be accepted but it may not stitch as well as with metadata from dng from that exact same camera

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